New Patient Info

Are you a new patient? Getting started with your physical therapy is easy. The information in this section is designed to help you find the office, schedule your first appointment and get you started with the required new patient forms.

New Patient Information

Our Location

4233 Bardstown Road
SUITE 100-C
Louisville, KY. 40218
Click here to get driving directions.

Office Hours

  • Monday - Thursday: 7:00am - 6:00pm
  • Friday: - 7:00am - 12:00 noon
  • Saturday (Gym Only): 8:00am - 12:00 noon

New Patient Forms

For your convenience, download the forms below and fill them prior to your firt visit.

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Appointment Scheduling

Call us at 502-493-3800 to schedule an appointment at your conveniance.

FAQ's

Am I required to see a physician prior to coming to Bardstown Road Phyiscal Therapy?
No. Your insurance company may require an MD referral (Medicare and Medicaid do), so you should check with them. Most companies allow you to come to therapy without first seeing your doctor.

Do you bill my insurance for me?
Yes, we bill most insurance companies for you (see our insurance company list). We try to assist you in any way that we can to make healthcare accessible.

How long do treatment sessions last?
Your initial evaluation and treatment session will take an hour, but you should try to arrive about 10 minutes early, if possible. Follow-up sessions are scheduled for 45-60 minutes.

What if my insurance company doesn't pay promptly?
If your insurance company does not pay within 90 days of our first billing them you will be responsible for the balance of your account.

What insurance companies do you accept?
Many insurance companies are returning to the 80/20 coverage where you will be liable for a percentage instead of a copay. It will pay you to compare costs, many hospital based or big corporate PT clinics charge as much as $200 or more a visit. Our average cost (not including the evaluation) is $110 per visit.

We accept the follwing insurance companies:

  • Humana
  • Medicare
  • Aetna
  • TriCare- PPO
  • All Auto Insurance Companies
  • Workers Compensation, ie. KEMI
  • United Health Care

Will I see the same therapist every session?
In most cases, Yes. While many clinics schedule patients with the next available therapist, at Bardstown Road Physical Therapy we feel your partnership with your therapist is an integral part of your care. This is why you will not only see the same therapist each session, but all of your treatments are one-on-one with the Phyiscal Therapist.

Will I be given exercises I can do at home?
Yes. We demand a lot from ourselves, but we also expect you to take a an active role in your recovery. You will be given exercises from the first session and will be expected to perform them as instructed. If you don't understand an exercise please let us know as soon as possible, because we don't want to lose any valuable healing time.